Privacy Policy

Introduction

elm spark ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website elm-spark.com or use our training services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for a course or training program
• Submit an enrollment inquiry form
• Subscribe to our newsletter
• Contact us with questions or feedback

This information may include your name, email address, company name, job title, and course preferences.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To process and manage course enrollments
• To communicate with you about training schedules and updates
• To respond to your inquiries and provide customer support
• To improve our website and training services
• To send promotional communications (with your consent)
• To comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website and delivering our services
• Professional advisors such as lawyers and accountants
• Government authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Course completion records may be retained indefinitely for certification verification purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

elm spark
150 King Street West, Suite 200
Toronto, ON M5H 1J9
Canada
Email: [email protected]